No, you can also use physical keyboard to enter the details.
Kindly do not leave your IBS without logging out, as this will give opportunity to others around to operate your accounts. However, after an idle session of 5 minutes, you will be automatically logged out from IBS.
The dynamic keyboard offers protection to the user from malicious software designed to capture the key strokes. The dynamic keyboard reduces the risks and provides a secured internet banking experience.
Dynamic keypad or virtual keyboard is a software based keyboard available on Internet Banking login screen. Instead of using physical keyboard attached to PC/laptop, user can click on the key buttons on the screen for security reasons.
We do not recommend accessing Internet Banking from Cyber Cafe being a public domain, however, in emergent cases, the access from cyber cafe can be done following the precautions/safeguards as under:
- Do not use physical keypad for entering password(s). Use dynamic key pad available on the screen. - Please check that no other person is in the vicinity observing your activities. - As far as possible, use only view facility at cyber cafe. - Proper logout of Inter Banking services before leaving the cafe.
For change of address and email id, please update your KYC at nearest branch.
Your all accounts may not have same Customer ID. Please contact with your branch to add your other accounts.
Yes, provided all precautions are taken and safeguards are followed while accessing Internet Banking Services.
Please clear the cache/history from your browser and use updated browser.
- Passwords are case sensitive. Kindly be more careful while typing the system-generated passwords for the first time.
- Tt is also possible that your Internet Banking account has not been activated. Please get in touch with the branch.