This could be an issue due to GPRS/data settings. Please choose an appropriate plan for GPRS/data connectivity or turn on your wifi.
You can enter password maximum upto five times. This error is shown when the password has been entered wrongly for number of times (5). Please ensure that you have typed your password correctly or contact your branch.
Please check that you are using the correct case for each letter in your username and password. If your login name is correct, please check with Bank for enabling mobile banking services.
Pin error may be due to the wrong input of Customer ID/password. Please check correct Customer ID and Password at the time of login.
You may contact to your branch or Customer Care Center no. 4418878 or mail at [email protected]. If it is the problem with the service provider, please contact your internet service provider.
Android users can download the APP “EBL Touch-24” from Google Play store and iPhone users can download the application from App Store.
Currently mobile banking is offered in 2 variants:
- Application based
- SMS based
You can register for Mobile Banking Services by filling up the form at any branches of Everest Bank or download application from bank’s website https://www.everestbankltd.com/ on “form download” and submit the same to any nearest branch.
Yes, the EBL Mobile/SMS Banking Services are accessible through NTC and NCELL SIM/network only. However Mobile Banking operate by any net (Wi-Fi, hotspot etc.)
You need to have account with the Everest Bank, a valid mobile connection and handset supporting the services.